Vikas Money Limited recognizes the expectations of its customers with regard to privacy, confidentiality and security of their personal information that resides with the company. Keeping personal information of customers secure and using it solely for activities related to the company and preventing any misuse thereof is a top priority of the company. The company has adopted the privacy policy aimed at protecting the personal information entrusted and disclosed by the customers [“the Policy”]. This policy governs the way in which the company collects, uses, discloses, stores, secures and disposes of personal information and sensitive personal data or information.

Applicability
This Policy is applicable to personal information and sensitive personal data or information collected by the Company or its affiliates directly from the customer or through the Companys’s online portals, mobile apps and electronic communications as also any information collected by the Companies’ server from the customer’s browser.

Purpose of Collection and Use of Personal Information

The company collects and uses the financial information and other personal information from its customers. This information is collected and used for specific business purposes or for other related purposes designated by the company or for a lawful purpose to comply with the applicable laws and regulations. The Company shall not divulge any personal information collected from the customer, for cross selling or any other purposes.

The User authorises VIkas Money to exchange, share, part with all information related to the details and transaction history of the User to its Affiliates / Banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management or any of the aforesaid purposes and shall not hold Vikas Money Limited liable for use or disclosure of this information.

All Information collected shall be used for the relevant lawful purposes connected with various functions or activities of the Vikas Money Limited related to services in which the User is interested, and/or to help determine the eligibility of the User for the product/services requested/ applied/ shown interest in and/or to enable Company the User verification and/or process applications, requests, transactions and/or maintain records as per internal/legal/regulatory requirements and shall be used to provide the User with the best possible services/products as also to protect interests of Vikas Money Limited.

The authenticity of the personal information provided by the customer shall not be the responsibility of the Company.

Any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as personal information for the purposes of this Policy and the Vikas Money Limited shall not be responsible for the same.

Disclosure of Personal Information

The personal information collected by the Company shall not be disclosed to any other organization except :

• where the disclosure has been agreed in a written contract or otherwise between the Company and the customer;

• where the Company is required to disclose the personal information to a third party on a need-to-know basis, provided that in such case the company shall inform such third party of the confidential nature of the personal information and shall keep the same standards of information/ data security as that of the Company.

Reasonable Security Practices and Procedures

The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. The Company shall take reasonable steps and measures to protect the security of the customer’s personal information from misuse and loss, un-authorized access, modification or disclosure. The Company maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. The Company ensures that its employees and affiliates respect the confidentiality of any personal information held by the Company.

Contact Information

In order to address any discrepancies or grievances related to the personal information residing with the Company, the customer may visit: https://www.vikasmoney.com/contacts

Notice of change

The Company may, from time to time, change this Policy. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed.

Cookie policy

Company’s digital platforms use various third party services to promote Company's products and services. These third party services use cookies which are downloaded to your device when you visit a website in order to provide a personalized browsing experience. Cookies are used for lots of tasks like remembering your preferences & settings, provide personalized browsing experience and analyze site operations. These cookies collect information about how users use a website, for instance, how often visited pages. All information collected by third party cookies is aggregated and anonymous. By using our website user/s agree that these types of cookies can be placed on his/her device. User/s is free to disable/delete these cookies by changing his/her device / browser settings. Company is not responsible for cookies placed in the device of user/s by any other website and information collected thereto.

Last reviewed date

2nd November 2022

For more details, please write to : info@vikasmoney.com